Quality
As Eleven Aesthetics, our aim is to increase the quality of the service we offer to our patients. We do this by prioritizing patient experience and satisfaction. We only work with specialized and experienced surgeons to ensure that the process is safe and the results are satisfactory. In addition, our surgeons work in A+ hospitals equipped with only the highest quality equipment to guarantee that the operation goes smoothly for everyone. Our comprehensive care includes 5-star hotel accommodations with nursing services available 24/7 to ensure the best quality journey possible.
As part of our quality policy, we provide regular trainings to our employees to improve our service quality while ensuring employee and patient safety. We regularly assess patient and employee satisfaction and then analyze the results to improve the services we offer.
Transparency
We emphasize the importance of transparency in the healthcare sector for a quality treatment process. This greatly enhances our relationships with our patients and their trust in us. Well-informed patients are generally more confident in their surgeon and their preferred treatment methods. Being fully informed about your future course of action and being able to find a competent surgeon, facility and care services are important factors to consider during the treatment process.
As Eleven Aesthetics, we offer our patients a unique platform where they can share their experiences, results and recommendations about Eleven Aesthetics surgeons to help them in their research. We create environments where our patients, their relatives and employees can express their thoughts comfortably. Eleven Aesthetics takes part in various platforms that anyone can access or join privately and share their images to new members. These platforms have proven to have an extremely positive impact on patient education and counseling.
During the pre- and post-operative processes, our team shares comprehensive health information with our patients to improve outcomes and increase patient satisfaction. Our consent documents contain detailed information about the operation and possible outcomes. Our goal is to change lives and that is why we place great importance on transparency to ensure that our patients achieve the best and healthiest outcomes. We collect and process the personal data of all our patients in a fair and lawful manner, in compliance with the Personal Data Protection Law.